California Association of Community Managers

CMM230 Ethics for Re-certification

Share |

Integrity is the number one quality employers and clients value. During this interactive course, a variety of scenarios that demonstrate the official rules of conduct for community managers will be discussed. Participants will review CACM’s Code of Professional Ethics and Standards of Practice and gain an understanding of ethics complaints, disciplinary actions, and the appeals procedures. All of the same type of elements that appear in the classroom-based course, but developed with your busy schedule in mind—you can complete the course in one sitting…or in many.

Learning Outcomes:

  • Know the importance of ethics to the industry and each individual manager

  • Understand CACM’s structure and how it supports the organization’s role in defining and enforcing ethical standards

  • Understand CACM’s classes of membership and certification, as well as the related disclosures that are required

  • Know the requirements of the Code of Ethics, including general and specific standards

  • Understand the process for enforcement of the Code of Ethics, specifically the first steps for a member filing a complaint or responding to a complaint

  • Ask the right questions to ensure decisions are ethical

Who Should Take This Course?

  • Community managers who want to better understand the ethical responsibilities of their position

  • CCAMs or MCAMs, as part of their recertification requirement

   Manager members who have re-certified at least once previously

Continuing Education Units (CEUs):

  •  CCAMs or MCAMs who successfully complete the course and exam earn 4 CEUs

Course Length:   4 hours

Course Fee:   Member  $145     Non-Member  $209

Entirely self-paced and on-demand through the CACM EduCenter.

How to Register: Sign up online at



Community managers can reach new heights with CACM's certification programs.



Affiliate members: Take advantage of exclusive sponsorship and advertising opportunities with CACM.