California Association of Community Managers
The Value of CCAM Certification

  One of the greatest benefits of earning my CCAM designation has been that it instills a sense of security and confidence in our clients. It’s true what they say: having letters after your name shows a sense of accomplishment and, in this case, it shows clients that we know what we are talking about.

  
-Julie Menas, CCAM
Menas Realty Company

CCAM Certification

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THE FIRST STEP for a professional community manager to demonstrate the fundamental knowledge needed to manage a community association. The Certified Community Association Manager (CCAM) will teach you best business practices, California-specific laws and ethical guidelines to apply when managing community associations.

Community managers who have earned the CCAM certification are able to manage communities more effectively, which creates an atmosphere of mutual trust between board members, homeowners and the manager. Make an investment in your career by starting the CCAM certification program now!

 
Earning the CCAMCCAM certification
Community managers can earn the CCAM in 4 steps:
 

STEP 1: Become a member.

STEP 2: Complete and pass the three required courses (A, B & C noted below).

STEP 3: Email a completed CCAM Certification Application to certification@cacm.org.

STEP 4: Request each of your three references to email their Recommendation form directly to certification@cacm.org.

 

    1. The Basics of Association Management (BAM) Series CMM101-CMM102; This represents 16 hours of general community management education designed to give you a comprehensive overview of the industry and role of a community manager. Passing two online exams is required (one for BAM I & one for BAM II).
    2. California Law Series CMM121-CMM124; This represents 16 hours of instruction on the laws you must know and apply when managing or servicing community associations. Module topics include: Principles of California Law, Financial Management, Community Management, and Meetings and Records.Passing four online exams is required (one for each; CA Law module I, II, III & IV).
    3. Ethics for Community Managers CMM130; During this four-hour live course, you will explore a variety of scenarios that demonstrate the official rules of conduct for community managers, including a review of CACM's Code of Professional Ethics and Standards of Practice. Passing one online exam is required for CMM130 Ethics for Community Managers.

 

PROCESS TO BECOME CERTIFIED

 

        1. If you have not yet become a member; please complete the CACM Manager Member Application ($235) and email it to membership@cacm.org for processing. Once complete you will receive a new membership email confirmation, then you may register for courses at member rate.
        2. Register online for your three required certification courses and pass all required online exams for each.
        3. Read the Code of Professional Ethics and Standards of Practice in its entirety. The COE may be found on www.cacm.org or you may request it at certification@cacm.org.
        4. Email your complete, signed CCAM Certification Application ($180) to certification@cacm.org.
        5. Three recommendation forms are required. Please email page 5 of the application to three references; 1.) one board member 2.) one service provider/vendor 3.) one of either of the following; employer, CCAM, CAFM, MCAM or CAMEx. Please have your references complete the form and email it directly to certification@cacm.org as recommendation forms will not be accepted from your email address.

 

If applicant is the owner of a company: In lieu of an Employer, CCAM, CAFM, MCAM or CAMEx recommendation form, you may submit two recommendation forms from a board/committee member and two recommendation forms from service provider/vendor. CACM also requires a copy of these three items: 1.) Business License 2.) Articles of Incorporation 3.) Company DBA filing. In lieu of a business license, CACM will accept an insurance declarations page or bank statement.

 

FYI:

            • Once attained the CCAM certification qualifies you to legally disclose yourself as a Certified Community Association Manager in the State of California and exceeds the requirements of the California Business & Professions Code.
            • Three certification courses are required in order to attain the CCAM. You have the option of taking two of the three certification courses online via “Challenge” or live. The third required certification course is “Ethics for Community Managers CMM130” (it is a 4 hour live course and is NOT offered online). 
            • It does not matter what order you take the three required courses and each course is valid for three years.
            • Education credits earned through an organization other than CACM do not transfer over to a CCAM certification; this includes all outside ethics and law related courses.
            • Though you may become a member and take all the required certification courses without having HOA industry experience; keep in mind 6 months of community management industry experience is required in order to submit the CCAM Certification Application.
            • If unemployed; completing the certification courses allow you to stand out to prospective employers as most California businesses require a CCAM in order to manage an HOA. As a member you will also gain access to CACM’s Career Network. Also, keep in mind CACM’s Accredited Businesses (those holding an ACMB designation), are required to have all their community association managers become and stay certifed in order to keep their ACMB accreditation through CACM, so those companies would be a good starting point within your job search.

 

For much more detailed information please click here. 

For further questions please email certification@cacm.org