California Association of Community Managers
The Value of CCAM Certification

  One of the greatest benefits of earning my CCAM designation has been that it instills a sense of security and confidence in our clients. It’s true what they say: having letters after your name shows a sense of accomplishment and, in this case, it shows clients that we know what we are talking about.

  
-Julie Menas, CCAM
Menas Realty Company

CCAM Certification

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THE FIRST STEP for a professional community manager to demonstrate the fundamental knowledge needed to manage a community association. The Certified Community Association Manager (CCAM) will teach you best business practices, California-specific laws and ethical guidelines to apply when managing community associations.

Community managers who have earned the CCAM certification are able to manage communities more effectively, which creates an atmosphere of mutual trust between board members, homeowners and the manager. Make an investment in your career by starting the CCAM certification program now!

 
Earning the CCAMCCAM certification
Community managers can earn the CCAM in 4 steps:
 

STEP 1: Become a member.

STEP 2: Complete and pass the three required courses (A, B & C noted below).

STEP 3: Email a completed CCAM Certification Application to certification@cacm.org.

STEP 4: Request each of your three references to email their Recommendation form directly to certification@cacm.org.

 

    1. The Basics of Association Management (BAM) Series CMM101-CMM102; This represents 16 hours of general community management education designed to give you a comprehensive overview of the industry and role of a community manager. Passing two online exams is required (one for BAM I & one for BAM II).
    2. California Law Series CMM121-CMM124; This represents 16 hours of instruction on the laws you must know and apply when managing or servicing community associations. Module topics include: Principles of California Law, Financial Management, Community Management, and Meetings and Records.Passing four online exams is required (one for each; CA Law module I, II, III & IV).
    3. Ethics for Community Managers CMM130; During this four-hour live course, you will explore a variety of scenarios that demonstrate the official rules of conduct for community managers, including a review of CACM's Code of Professional Ethics and Standards of Practice. Passing one online exam is required for CMM130 Ethics for Community Managers.

 

PROCESS TO BECOME CERTIFIED

 

        1. If you have not yet become a member; please complete the CACM Manager Member Application ($235) and email it to membership@cacm.org for processing. Once complete you will receive a new membership email confirmation, then you may register for courses at member rate.
        2. Register online for your three required certification courses and pass all required online exams for each.
        3. Read the Code of Professional Ethics and Standards of Practice in its entirety. The COE may be found on www.cacm.org or you may request it at certification@cacm.org.
        4. Email your complete, signed CCAM Certification Application ($180) to certification@cacm.org.
        5. Three recommendation forms are required. Please email page 5 of the application to three references; 1.) one board member 2.) one service provider/vendor 3.) one of either of the following; employer, CCAM, CAFM, MCAM or CAMEx. Please have your references complete the form and email it directly to certification@cacm.org as recommendation forms will not be accepted from your email address.

 

If applicant is the owner of a company: In lieu of an Employer, CCAM, CAFM, MCAM or CAMEx recommendation form, you may submit two recommendation forms from a board/committee member and two recommendation forms from service provider/vendor. CACM also requires a copy of these three items: 1.) Business License 2.) Articles of Incorporation 3.) Company DBA filing. In lieu of a business license, CACM will accept an insurance declarations page or bank statement.

 

FYI:

            • Though you may become a member and begin the certification process without having HOA industry experience by completing the three required certification courses; 6 months of community management industry experience is required in order to submit the CCAM certification application.
            • It does not matter what order you take the three required courses and each course is valid for three years.
            • BAM & CA Law may be taken two ways; 1.) Two day live course in a classroom setting or 2.) Via “Challenge” (online).
            • Ethics for Community Managers CMM130 is NOT offered via “Challenge” this 4 hour live course.
            • Education credits earned through an organization other than CACM do not transfer over to a CCAM certification; this includes all outside Ethics and law related courses. You may NOT substitute either of these CACM Ethics course options for the required Ethics for Community Managers CMM130 certification course; CMM230 Ethics for Recertification (online) or LDR500 Advanced Ethics (live).

 

For much more detailed information please click here. 

 

For further questions please email certification@cacm.org